Onsite & Remote IT Support

Mace IT provides skilled IT support for desktops, servers, applications and other networking equipment. If your business relies heavily on IT infrastructure then it is important to engage an experienced IT company that delivers business grade computer support and advice.

Our experienced engineers resolve problems quickly and efficiently minimising disruption to your business and improving productivity and system uptime. With our team of friendly engineers and knowledgeable consultants at your disposal you can have confidence in your IT infrastructure.exponentially..

We try to resolve 80% of the jobs logged remotely to reduce travel time, and more importantly, the charges, providing quick and efficient support minimising downtime. We provide:

Server Support

We support the following server operating systems (but not limited to):

  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2011
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2003
  • Apple Mac OS X Server
  • Linux Server

Application Support

We support the following application packages (but not limited to):

  • Microsoft Office product range
  • Most of the Accounting and Payroll packages
  • Most of the CRM Packages
  • Classroom Management and Digital Portfolios
  • Student Management System
  • Several business productivity applications such as Azure
  • Software, MYOB, Payroll, NavVision, etc.

Network Device Support

We support the following network infrastructure devices (but not limited to):

  • Cisco
  • Sophos
  • Fortinet
  • Cyberroam
  • D-Link
  • Netgear
  • Linksys

Desktop Support

We support the following desktop operating systems (but not limited to):

  • Microsoft Windows 10
  • Microsoft Windows 8
  • Microsoft Windows 7
  • Microsoft Windows Vista
  • Linux
  • Apple Mac OS X