VoIP (voice over IP) in business and its benefits

VoIP (voice over IP) in business and its benefits


VoIP means making calls without the usage of a conventional telephone system. Got confused in it, let me just explain it. VoIP is the transmission of voice over Internet Protocol (IP).

How does it work?

VoIP works on the phenomenon of conversion from sound into digital voice and then allowing it to transfer through the internet. It makes use of codec (coder-decoder) to encode and decode the digital data by eliminating the use of circuit-switched networks. For the successful transmission of voice messages, VoIP endpoints play a major role. These endpoints include dedicated desktop VoIP phones, softphone applications running on PCs and mobile devices, and WebRTC – enabled browsers.

This sounds interesting as you do not need an analog telephone set or do not even need to pay phone bills to make calls. Just with the internet connectivity, you can call anyone, anywhere. Such kind of calling system is highly appreciated for business purposes. More and more entrepreneurs are now inclining towards VoIP due to its various advantages.

Let’s have a look at some of the positive factors about VoIP:

Cost reduction-

Every business owner thinks of profits and savings, done in any manner. For them, VoIP act as a boon. Since VoIP uses IP for calls, it helps in making domestic and long-distance calls cheaper.

Analog phones often cost for each minute during the call; however, VoIP differs from it by charging monthly from your ISP. Moreover, they also offer cost-free calling sometimes.

Additionally, it is also cost-effective in its hardware and software operation. VoIP providers ensure that their clients are having up-to-date software and with current hardware. With this approach, the need for phones and infrastructure is eliminated. Thus, it results in further cost-saving.

Effective communication-

The other advantage of VoIP is that if the call made through IP goes unanswered for few rings to your desk phone, or is not reachable due to lack of network then that can be forwarded to your mobile phone, laptop, or tablet. This is the best way to answer the most important calls in the business.


VoIP systems are easily accessible via an internet connection, thus it is not an issue to take your VoIP telephones with you. Wherever you are, just an internet connection is enough to log in to your VoIP telephone for contacting your staff or clients at a lower cost call.

Apart from these benefits, some other beneficial features are Fax over IP, video conferencing, forwarding voicemails & messages to multiple people in just a single click, etc.

All in all, VoIP is a great path for a sophisticated business around the world.

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